Support

Last updated: October 10, 2026

Contact VYNX

For account help, failed payment verification, privacy requests or abuse reports, email 40230@pm.me. No response time is guaranteed.

What to include

Include your alias or public wallet address, the affected page, approximate time, error message and transaction signature if relevant. Send only the details needed to investigate. If a payment was sent, retry verification and contact us before sending another transfer.

Keep your wallet safe

Never email a recovery phrase, private key, password or session cookie. Support will never ask for them. To verify account ownership, we may ask for a wallet message signature that does not transfer funds. Check the message before signing.

Helpful information

Review our Terms, Privacy Notice, fee disclosure and network disclosure.